Our Security department is a vital part of the West Edmonton Mall team. We are responsible for keeping the peace, protecting the property and assets of West Edmonton Mall and identifying and taking action on identified rise management issues. To learn more about what it takes to become a Security Agent, click on the link below or search positions to view our current job opportunities.



West Edmonton Mall Security strives to be recognized as the best trained, most qualified, most technologically advanced, and diverse security service in the world. We are committed to providing the safest environment by working together, with the community, to offer unparalleled service.




Compile a resume. Submit the resume to the Human Resources department via email at hr@wem.ca or in person to the HR office located at the World Waterpark Lobby or apply online.
If your resume is accepted... you may be invited to complete a first round interview and/or an entrance exam.
If you are successful in passing the entrance exam... you may be invited to take a fitness test consisting of Chinups, Dips, Sit-ups, and 3km run.
If you are successful in the above... you may be invited to participate in a board interview.


To be considered for a position with West Edmonton Mall Safety & Security, you must possess the following qualifications:

Hold a valid Government of Alberta SSIA Security License.
Hold a valid Class 5 driver’s license.
Certification in First Aid and CPR.
Be physically fit. This position keeps you on-the-move and requires a fitness test.
Strong verbal and written communication skills.
Provide a 3-year Driver’s Abstract.

Applicants with experience in a security, military or other protection-based position are encouraged to apply. Post-secondary education in policing and security, or formal training in security measures and practices, is a definite asset to this position.


West Edmonton Mall Safety & Security Agents work in a fast paced, multifaceted team dynamic.

Agents must have the ability to interact effectively with all facets of society involved in all kinds of situations and they must be able to do so in a professional manner.
Agents must have the ability to investigate a myriad of situations and problem solve to prevent future incidents from occurring.
Agents are expected to write comprehensive reports that accurately reflect the findings in their investigations. Those investigative reports are presented to the courts to secure convictions against those charged with an offense and to officials to defend liability.



Training offered through the Safety & Security Department includes: