Senior Network Analyst

The Senior Network Analyst is responsible for the design, implementation, operation, and optimization of West Edmonton Mall’s corporate enterprise network, including datacenter, edge, campus, wireless, and VPN.

Primary Responsibilities:

• Providing front-line support for network operations across all components of the corporate network, including the datacenter, edge, campus, wireless, and VPN.
• Supporting and troubleshooting various physical and logical networks across all infrastructure, facilitating data, voice, and guest network traffic among others.
• Procuring, configuring, deploying, managing, and monitoring various layer 2 and layer 3 Cisco network devices as well as Cisco ACI.
• Administering and monitoring 802.1x port security across the enterprise.
• Administering and optimizing enterprise firewall infrastructure to meet business needs while enforcing security requirements, including VPN, Internet browsing, and remote access.
• Administering and supporting all core network services including DNS, DHCP, email security, and Internet edge security.
• Assisting with hardware lifecycle replacements or new projects by gathering network requirements, providing recommendations, gathering budgetary quotes, and assisting with business justification.
• Providing coordination and implementation support for operational network tasks as needed, including the scheduling of maintenance windows, following change management procedures and communicating accordingly.
• Providing technical leadership and mentorship to other network and IT team members.
• Working closely with external telecom company partners to ensure that the services provided are functioning as expected, sized appropriately, and meeting business needs.
• Overseeing 3^rd party vendors when interfacing with the corporate network, ensuring compliance with internal security and performance standards.
• Regularly reviewing network topography and design to provide recommendations for enhancements to reflect best practices, operational efficiency, performance, and security.
• Implementing, maintaining, and tuning various tools to continuously monitor network health and performance, ensuring operational excellence, proactive monitoring, and timely response.
• Updating and maintaining network documentation and network diagrams for all corporate networks.
• Supporting corporate business continuity and disaster recovery planning by reviewing and providing recommendations for process, procedures, and technology as needed.
• Other responsibilities as required.

Desired Qualifications:

• Post-secondary degree or diploma in computer science, information systems, network engineering, or equivalent required.
• Five (5) to seven (7) years of experience in an enterprise networking role.
• Strong knowledge base and certifications involving enterprise networking equipment including firewalls.
• Previous experience working in a large organization providing IT service and support, dealing with conflicting priorities, and working with 3^rd party vendors, preferably in retail or hospitality industries.
• Exceptional interpersonal skills and excellent written and verbal communication abilities.

Terms of Employment:

• This is a full-time position required Monday through Friday, with additional participation in an on-call schedule rotation.
• This position requires a physical presence at the office to support infrastructure but provides opportunities for hybrid work based on team availability and management discretion.
• This is a salaried position that will depend on experience and qualifications.
• Must be able to pass a basic security clearance.