Group Sales Associate

The Group Sales Associate will be responsible for assisting in selling and promoting awareness of West Edmonton Mall’s Parks and Attractions as well as providing comprehensive administrative support to the department.

Primary Responsibilities:

• Promoting utilization of WEM’s Attractions such as: Galaxyland, World Waterpark, Ice Palace, The Ship, Ed’s Bowling, Professor WEM’s Adventure Golf, Dragon’s Tale Mini Golf and other attractions as necessary.
• Providing essential administrative and sales support to the Group Sales and Tourism team through answering phone calls, directing inquiries to the appropriate Group Sales Coordinator, and taking payment from clients.
• Coordinating all details regarding client's requests to ensure that all aspects of their bookings are according to the client’s needs.
• Providing support to Group Sales and Tourism team for upcoming FAM or client events and prepare proposals and client invoices accurately and in a timely manner.
• Maintaining relationships with current clients and develop new client relationships through cold calls and networking events.
• Following up with all client inquiries and facilitate group visits to their specified Parks and Attractions.
• Other responsibilities as required.

Desired Qualifications:

• Completion of a diploma in sales, marketing, administration, business or equivalent.
• Two (2) years of previous sales experience.
• Self-driven with the ability to work with minimal supervision adhering to sales based goals, targets and objectives.
• A professional attitude and demeanor complemented by an outgoing personality and a sales minded attitude.
• Ability to work in a fast-paced, ever-changing environment.
• Driver’s license is an asset.
• Must have exceptional organizational, time management, communication, and computer skills and abilities.
• Applicants must possess excellent interpersonal skills, a high attention to detail and must be comfortable speaking in front of a group.

Terms of Employment:

• This is a full-time position that is required in the office Monday through Friday, 8:30-5:00, with flexibility on evenings or weekend, dependent on operational needs.
• Must be able to pass a basic security clearance.