Host/Hostess

Company

Fantasyland Hotel

Department

FLH Food & Beverage

Closing Date

Dec 09, 2022

A Host/Hostess at L2 Grill is responsible for establishing that essential first connection with our guests.

Primary Responsibilities:
  • Greeting and hosting of customers, and maintaining the highest levels of courtesy, friendliness and hospitable attitude throughout. 
  • Receiving and recording patrons' reservations and assigning tables while keeping waiting guests calm.
  • Controlling the flow of guests in the dining room to ensure prompt service. Maintaining and quoting wait times to guests accurately.
  • Monitoring that the dining room, entryway, bathrooms, and menus are kept clean throughout operations.
  • Serving as the Lounge's first and last impression, and making sure guests thoroughly enjoy their dining experience.
  • Accepting payment from patrons for food and beverage and assisting in maintaining the overall cleanliness of the Lounge.
  • Ensuring compliance with Alberta Gaming and Liquor Commissions and Safe Food Handling practices.
  • Promoting the daily events, activities and specials and playing a proactive role in developing business and generating revenues.
  • Other responsibilities as required.
Desired Qualifications:
  • Two (2) years of previous experience hostessing in a lounge.
  • Completion of ProServe training or willing to attend the required training.
  • Effective communication, multitasking and problem solving skills.
Terms of Employment:
  • This is a part-time position that requires flexible availability including days, evenings, weekends and holidays.
  • Must be able to pass a basic security clearance.