Administrative Assistant


Fantasyland Hotel



Closing Date

Mar 31, 2023

The Administrative Assistant is responsible for providing efficient and effective administrative and operational support to the various food service outlets, kitchens, banquets, and food and beverage operations of Fantasyland Hotel.

Primary Responsibilities:
  • Preparing, coordinating, and recording a variety of administrative service documentations and correspondence for the food and beverage department including spreadsheet maintenance, data entry, general letter, and memo preparation.
  • Acting as a liaison for the Food & Beverage departments with various hotel guests and customers, clients and business connections within the hotel industry when required.
  • Assisting with department payroll administrative functions, documentations, required follow ups, and acting as a point of contact for department administrative matters.
  • Working with Kitchens, Restaurants, and Marketing departments with inputting and revisions to menus and promotional materials.
  • Assisting with marketing projects, promotions, and campaigns for both the food and beverage outlets and hotel as required.
  • Performing various administrative duties including faxing, filing, scanning, photocopying, maintaining office supply inventories, and proper office invoice procedures.
  • Liaising with other departments in West Edmonton Mall and West Edmonton Mall Inn on a regular basis.
  • Working on various other hotel related projects and tasks and other responsibilities as required.
Desired Qualifications:
  • Two (2) to three (3) years-experience working in a fast-paced administrative based support role.
  • Completion of a related post-secondary diploma focusing on office administration, business administration or hospitality is an asset.
  • Previous related working experience in an office environment, maintaining a high level of confidentiality and professionalism.
  • Previous working experience in the hotel industry is a definite asset for the role.
  • An enthusiastic attitude complimented by excellent client relations skills and the ability to establish strong working relationships.
  • Strong organizational and time-management skills and the ability to work in a fast-paced, ever changing environment.
  • Interest in stepping in, helping out and learning all aspects of the hotel industry.

Proficiency in Microsoft Office: Excel, Word, Outlook, PowerPoint and the ability to adapt to new digital technologies and automated workflows.  

Terms of Employment:
  • This is a full-time position required Monday through Friday 8:30am – 5pm.
  • This is a salaried position and will depend on experience and qualifications.
  • Must be able to pass a basic security clearance.